Job Posting: Production Technician

Job Title: Production Technician
Company Name: Iris Dynamics Ltd.
Location: 3948 Quadra St, Victoria BC, V8X1J6.

About Iris Dynamics:

Iris Dynamics is the industry leader in innovative force-controlled magnetic linear motors with a diverse application across sectors such as aerospace, mining, testing and measurement, industrial automation, and VR simulation and entertainment. At Iris Dynamics, we're not just engineers and innovators; we are pioneers crafting the future of motion technology.

The Job:

We are seeking Production Technicians who will provide support in the production of proprietary state-of-the-art electromagnetic technologies. As part of our team, you will assemble, test, document, package, and ship our line of magnetic linear motors and virtual reality motion platforms to various customers around the globe.

Key Responsibilities:

• Completing work orders at a variety of stations involving part fabrication and electromechanical assembly including soldering, crimping, and cutting of metal components
• Taking and recording measurements with various tools (calipers, multimeters, torque wrenches.)
• Carry out QA/QC procedures 
• Assembling small components
• Perform mechanical and electrical assembly, repair, and testing including long periods of sitting/standing, lifting, and bending
• Help maintain supplies and equipment, including keeping the shop a clean, organized, and safe working environment
• Help to ensure adherence to ISO standard processes
• Safe handling and use of various chemicals and hazardous substances (epoxies, cleaners, lubricants, etc)
• Pack and prepare product for shipments to clients
• Identify and fix small problems before they become big ones
• Perform other job duties as assigned

Qualifications:

• Candidate must be living in the Greater Victoria area and able to commute to the company office.
• Grade 12 education or equivalent
• Minimum 1 year experience as a reliable employee in a similar position.

Required Skills:

• Aptitude for repetitive, detail-oriented work with extremely high attention to detail
• Strong mechanical intuition
• Interest in working with your hands
• Ability to stay focused and follow instructions
• Team player with good interpersonal and multicultural skills
• Positive attitude and professional manner
• Soldering experience and skill with small power tools considered an asset
• Relevant experience building and maintaining mechanical and/or electromechanical devices considered an asset
• Attention to detail & the ability to work both independently and in a team environment.
• Ability to think on your feet and find solutions to problems
• Fastidious neatness and commitment to keeping workstations clean and organized
• Manual dexterity required for the safe operation of machinery and tools
• Ability to lift up to 50 pounds required
• Basic reading, writing, and arithmetic skills required
• Computer literate; familiar with MS Windows, Word, Excel, Google, etc.

We expect all team members to demonstrate exceptional decision-making skills, conflict resolution skills, and a positive team mindset.

We provide: 

• Casual dress code (provided it ensures safety)
• Comprehensive benefits package
• Fun work environment with company provided snacks & drinks
• Company events
• On-Site parking
• Directly off the Galloping Goose trail with indoor bike parking

Salary: 

$22-$25 per hour

Application Process: 

Interested candidates should submit a resume and a cover letter outlining their suitability for the role to careers@irisdynamics.com. Please include Production Technician in the subject line. We also encourage applicants to submit a project portfolio outlining any professional, personal, or academic projects that highlight your relevant skills and experience.

We are unable to sponsor foreign applicants and are therefore only accepting applications from candidates who are already legally able to work in Canada.

Job Title: Technical Sales Representative

Company Name: Iris Dynamics Ltd.

Location: 3948 Quadra St, Victoria BC, V8X1J6.

About Iris Dynamics:

Iris Dynamics designs and manufactures innovative force-controlled magnetic linear motors used across sectors including aerospace, mining, testing and measurement, industrial automation, and VR simulation. As an OEM focused on standard products, we develop scalable, high-performance solutions designed for repeatable use in customer systems. At Iris Dynamics, we are not just innovators; we are advancing the future of motion control technology.

Job Description:

We are seeking a proactive and driven Technical Sales Representative to join our team. You’ll help drive the success of our sales department by ensuring customers receive accurate, relevant information that supports their decision-making. This role involves speaking with engineers and technical stakeholders, many of whom are deeply knowledgeable and detail-oriented. It is critical that information shared with customers is correct. Confident but inaccurate answers can damage trust. While you’re not expected to be a sales engineer, you will often be the first point of contact, so technical curiosity, careful listening, and a commitment to learning are essential. If you don’t know something, that’s okay, as long as you take initiative to ask questions, seek clarity, and follow up. This role suits someone who enjoys learning, values precision, and builds trust through honesty and follow-through.

Key Responsibilities:

• Follow the company’s sales playbook and procedures, and provide feedback to improve and evolve the process based on real-world experience.
• Engage with existing and prospective customers via video call, phone, email, and in person.
• Conduct online and in-person product demonstrations.
• Guide customers in their product selection process.
• Maintain records and forecasting information in our CRM systems (HubSpot).
• Represent Iris Dynamics at international trade shows, video demo calls, and customer sites.
• Engage with diverse global customers, accommodating various time zones.
• Educate customers on product selections tailored to their needs.
• Collect customer requirements and feedback, and communicate it to the product management and marketing teams.
• Ensure accurate, honest communication with customers at all stages of the sales process, especially when discussing technical features or limitations.
• Respond to emails and follow up on CRM entries.
• Support the complete sales cycle from initial engagement through onboarding, with a focus on setting up long-term customer success and repeat business opportunities.

Qualifications:

• Bachelor’s degree in a relevant field or equivalent experience.
• Technical background related to industrial automation or robotics systems; an engineering degree is an asset but not required.
• Comfort engaging with technical products and concepts, with a willingness to learn where gaps exist.
• Familiarity with basic financial and accounting principles.
• Demonstrated experience in B2B sales or a similar customer-facing role.
• Must be able and prepared to travel internationally on occasion (e.g., EU, USA).
• Must live in the Greater Victoria area and be able to commute to the company office.

Preferred Experience:

• Proven track record in a sales operations environment, with a strong sense of urgency and drive to succeed.
• Experience selling a technical, B2B product is an asset.
• Experience working in a company with international clientele is a plus.

Skills:

• Exceptional organizational skills, with a detailed and process-oriented approach to work.
• Strong sales capabilities and ability to build rapport with customers.
• Exhibits excellent interpersonal communication and proactively networks to establish strong professional relationships.
• Excellent communication skills with proficiency in English; additional languages are a plus.
• Proactive and detail-oriented, with the ability to take ownership of tasks and improve systems while working within established team processes.

Work Hours:

• Typically 40 hours per week (8 hours per day), based out of our Victoria office. This is an in-office position. Some flexibility in working hours may be required to accommodate international customers across time zones. Specifics will be discussed with potential candidates.

Salary Range:

• $50,000 - $65,000
• Specifics of incentive structures will be discussed with potential candidates.

Benefits:

• Competitive benefits package including health insurance, paid time off, and professional development opportunities.
• Participation in the company stock option plan, offering a stake in our continued growth and success.
• Join a fast-growing team where your contributions will directly shape the customer experience and the future of our product strategy.

Application Process:

Interested candidates should submit a resume and a cover letter outlining their suitability for the role to careers@irisdynamics.com. Please include "Technical Sales Representative" in the subject line.

We are only accepting applications from candidates who are already legally authorized to work in Canada. Iris Dynamics does not provide immigration sponsorship for this position.

Application Deadline:

June 27th, 2025.